| 1. |
Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line? ( Pages)
by Neil Stolovitsky
Apr 13, 2006
Abstract : Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently, deciphering the difference between ERP and PSA remains a challenge.
|
| 2. |
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM ( Pages)
by P.J. Jakovljevic
Dec 22, 2004
Abstract : In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.
|
| 3. |
Yet Another Branding Debacle (This Time, It's ERP for Services) ( Pages)
by Jane Affleck
Jun 25, 2008
Abstract : Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different from solutions known as product portfolio management for professional services automation? And which is best for your organization?
|
| 4. |
Yet Another Branding Debacle (This Time, It’s ERP for Services) ( Pages)
by Jane Affleck
Mar 3, 2008
Abstract : Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different from solutions known as product portfolio management for professional services automation? And which is best for your organization?
|
| 5. |
Yet Another Branding Debacle (This Time, It's ERP for Services) (0 Pages)
by Jane Affleck
Jul 15, 2009
Abstract : Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different from solutions known as product portfolio management for professional services automation? And which is best for your organization?
|
| 6. |
Yet Another Branding Debacle (This Time, It’s ERP for Services) (3 Pages)
by Jane Affleck
Feb 13, 2009
Abstract : Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different from solutions known as product portfolio management for professional services automation? And which is best for your organization?
|
| 7. |
An ERP Vendor Poised to Overtake the Services Market ( Pages)
by Predrag Jakovljevic and Judith Rothrock
Feb 25, 2008
Abstract : Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso appears to have just the right solution.
|
| 8. |
Retail Systems: A Primer ( Pages)
by Caroline Lam
Mar 13, 2006
Abstract : The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and warehouse management systems.
|
| 9. |
Customer Relationship Management (CRM) - CRM Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009
Abstract : Customer Relationship Management (CRM) systems are software systems that cover the range of interaction a company has with its current, or potential customers. Its functionality can include marketing automation, sales force automation, help desk, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.
|
CART 
